Magellan Health

For Providers

Provider Handbook

Magellan network providers must be familiar with and follow the policies and procedures contained in the National Provider Handbook and the Virginia BHSA Provider Handbook Supplement.

Virginia BHSA Provider Handbook Supplement

Appendix A: Service Registration/Authorization Grid -- recently revised
Appendix B: Governor's Access Plan

Magellan national provider handbook documents:



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Contact Us

Magellan Members
TDD: 1-800-424-4048
TTY: 711

Magellan Providers
For questions about credentialing, contracting, provider website issues or general provider concerns, please contact us or call 1-800-424-4536.

For claim, authorization, discharges or clinical questions: email or call 1-800-424-4046.

Fraud and Abuse
Special Investigations Unit Email:

For quality of care concerns, general questions or comments, please call:
Toll-free: 1-800-424-4046