Getting Paid Click the topics below for more details about checking member eligibility, obtaining authorizations, and submitting and checking the status of claims. Starting November 1, 2023, all claims should be submitted to Conduent. For electronic claims, contact DMAS via email: MESEDISupport@dmas.virginia.gov or visit EDI Support Page | MES (virginia.gov) for more information. Paper claims should be sent to: Department of Medical Assistance Services, P.O. Box 27443, Richmond, Virginia, 23261 Please refer to the DMAS memo for more information. The Adobe Reader is required to view PDF files.