Residential Program Process

Are you interested in Behavioral Health Residential Treatment for a member under the age of 21? Click here to access and submit an inquiry.

Each child seeking admission to residential services will receive the support of the local Independent Assessment, Certification and Coordination Team (IACCT) in each locality to assess the child’s needs. The IACCT will include the child, the child’s family/legal guardian and clinical professionals from the child’s community. Whenever possible, a primary care physician or psychiatrist who knows the child’s history will be involved in the assessment. A Magellan Intensive Care Manager (ICM) will assist with care coordination for the IACCT. A Magellan Family Support Coordinator (FSC) with lived experience as the parent of a child receiving behavioral health services will connect with the family throughout the course of treatment to offer continuity of care. After the IACCT completes the assessment, the team will develop an appropriate plan of care to meet the individualized needs of the child and family. Plans may include residential or community-based services.

This dynamic collaboration between the child and family, experienced community clinicians and physicians and Magellan can create a system that more wholly addresses the needs of the child. Whether in a residential program or in the community, the new process will offer continuous connections supporting access to resources for resiliency and coordinated care. Magellan strives to keep providers informed and supported through transition periods. The information below may answer many provider questions. We value any additional questions or feedback from providers. Please utilize the online Contact Us form to reach us.

Medicaid Contracted Residential Treatments Service Providers -- updated 08-12-19

Family Engagement Notification Form

IACCT Provider List - updated 06-06-2019

Overview Guides

Your Guide to IACCT (electronic version) updated 08-24-2017

Your Guide to IACCT (print version) updated 08-24-2017

IACCT Physician Engagement Guide (electronic version)

IACCT Physician Engagement Guide (print version)

IACCT Guardian Guide

Residential Daily Supervision Clarification

Changes to Residential Treatment Services Guide

Residential Services for Substance Use and Behavioral Health Guide

LDSS Guide to Family Engagement during Residential Placement

Supporting Yourself While Supporting Child -- updated February 2018

Residential Program Training

Please visit the Residential training page to find all webinars and training decks relating to the Residential Program.

IACCT Forms and Resources

Building Bridges Initiative (BBI) Resources

Best Practices for Residential Interventions for Youth and their Families -- used with permission of BBI
Resource Guide for Judges and Legal Partners with Involvement in the Children’s Dependency Court System

Executive Summary Best Practices for Residential Interventions for You -- used with permission of BBI
Resource Guide for Judges and Legal Partners with Involvement in the Children’s Dependency Court System Executive Summary